Money Matters
Emma – helping a new mum through financial hardship
Emma's story
Emma is currently on maternity leave, enjoying one of the most exciting periods of her life, adjusting to life as a new mum.
However, being on maternity pay leaves things tighter in her household, which means bills that would normally be manageable are suddenly large causes of stress.
When it came time for Emma's car to go for it's regular MOT and service, Emma was feeling worried.
Luckily, Emma's friend told her about Bumper.
Bumper's flexible payment alternative to car repair loans, allowed Emma to spread the payments over six easy installments, significantly reducing her financial pressure.
With Bumper, Emma was able to manage her expenses more effectively without the immediate burden of a lump sum payment.
What Emma Said
“You guys have honestly been amazing. I’m very grateful for your support as we didn’t think we would be in this position.”
Find a Local Bumper Partner Garage
If you’re facing unexpected car repair costs, search for a local Bumper partner garage on our website.
Search for a local Bumper partner garage and apply for 0% car repair finance.
NEED SOME HELP OR ADVICE?
Our support team are here to listen, understand and advise you on how to seek help to manage your finances.
Speak to our friendly support team on the phone, via live chat or by email.
Other ways you can get help with your money worries
stepchange.org - the UK’s largest provider of free independent debt advice and managed solutions
nationaldebtline.org - offering free and independent debt advice over the phone and online
themoneycharity.org.uk - working to empower people across the UK to develop the skills and behaviours to make the most of their money
entitledto.co.uk - a free, online benefits calculator, that helps individuals calculate and understand the benefits they are entitled to
Or contact citizensadvice.org.uk for a full list of local financial advisors and debt counsellors
Questions?
What can my PayLater be used for?
Bumper can be used to split the cost of car repairs, servicing, MOT, warranties, and accessories. Ultimately, it is down to the retailer what Bumper can be used for so please always check with them first.
What if I am not accepted for a PayLater?
Unfortunately, you will not be able to use Bumper on this occasion. This is due to the credit checks we undertake. Please contact our support team if you have any questions regarding the declined application.
What happens if I can’t make my repayments?
Bumper are here to help if you cannot keep up with your monthly instalments. As soon as you feel the payments are not manageable, please contact our support team straight away. Our support team will aim to come to a mutually agreeable arrangement which is suitable for you.
What is a temporary repayment arrangement?
A temporary repayment arrangement is a reduced repayment for an agreed period. The amount and number of repayments will vary depending on individual circumstances.
What is a new repayment arrangement?
A new repayment arrangement is a repayment plan that has been amended from the original repayment terms.
What affect does a repayment arrangement have on my credit file?
We are obliged to report the status of your PayLater plan to the credit reference agency every month. If you enter a repayment arrangement with Bumper, this will be reported on your credit file due to a change in the original payment terms. Please note, this is not classed as a late payment.
Who do I contact to discuss my PayLater?
You can contact Bumper by the following methods to discuss your loan:
- Phone – 0800 612 0946
- Live Chat – www.bumper.co
- Email – support@bumper.co
How do I contact Bumper?
You can contact Bumper by the following methods to discuss your loan:
- Phone – 0800 612 0946
- Live Chat - www.bumper.co
- Email – support@bumper.co
Can I apply for more than one PayLater?
Yes, subject to the credit checks and, you can have multiple PayLaters out at the same time.