Katherine – lost her husband and struggled with car repair bills
Katherine’s husband died suddenly, resulting in her household income being dramatically reduced. This made it difficult for her to afford household bills and make her Bumper repayments.
How Bumper helped
Katherine contacted the Bumper support team to explain her situation.
The support team were extremely sympathetic to Katherine as she explained her situation.
The support team set up a new repayment arrangement to spread the total outstanding amount over a longer period. This was to ensure Katherine was able to make her repayments comfortably.
The support team offered to refer Katherine to StepChange for further financial support.
Katherine felt this wasn’t necessary as she felt the arrangement Bumper offered was manageable.
NEED SOME HELP OR ADVICE?
Our support team are here to listen, understand and advise you on how to seek help to manage your finances.
Speak to our friendly support team on the phone, via live chat or by email.
0800 612 0946
Other ways you can get help with your money worries
stepchange.org - the UK’s largest provider of free independent debt advice and managed solutions
nationaldebtline.org - offering free and independent debt advice over the phone and online
themoneycharity.org.uk - working to empower people across the UK to develop the skills and behaviours to make the most of their money
entitledto.co.uk - a free, online benefits calculator, that helps individuals calculate and understand the benefits they are entitled to
Or contact citizensadvice.org.uk for a full list of local financial advisors and debt counsellors
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