Money Matters

Katherine – lost her husband and struggled with car repair bills

Katherine's story

Katherine’s life took an unexpected and tragic turn when her husband died suddenly. 

 

Katherine faced not only the emotional trauma of losing her partner but also the harsh financial realities that followed. With her household income dramatically reduced, Katherine found herself grappling with a host of new challenges and responsibilities.

 

Monthly expenses that were once manageable became overwhelming. Utility bills, mortgage payments, and everyday living costs began to pile up, adding to everything was her car, which had always been a reliable means of transportation. It now needed significant repairs, specifically a new head gasket. 

 

Katherine needed the car to run errands and potentially find new employment opportunities. However, the cost of the head gasket repair was more than she could afford, given her already tight budget. 

 

That's when Katherine discovered Bumper, a car repair finance solution that helps individuals spread their car repair costs over monthly instalments with 0% interest. 

 

Thanks to Bumper, Katherine felt immediate relief and was able to get her car repaired and back on the road to find a job.

 

 

If you’re facing unexpected car repair costs, search for a local Bumper partner garage on our website. 

 

Search for a local Bumper partner garage and find out more about how 0% car repair finance works.

NEED SOME HELP OR ADVICE?

Our support team are here to listen, understand and advise you on how to seek help to manage your finances. 


Speak to our friendly support team on the phone, via live chat or by email.

0800 612 0946

Live Chat

support@bumper.co

Other ways you can get help with your money worries

 

stepchange.org - the UK’s largest provider of free independent debt advice and managed solutions

 

nationaldebtline.org - offering free and independent debt advice over the phone and online

 

themoneycharity.org.uk - working to empower people across the UK to develop the skills and behaviours to make the most of their money

 

entitledto.co.uk - a free, online benefits calculator, that helps individuals calculate and understand the benefits they are entitled to

 

Or contact citizensadvice.org.uk for a full list of local financial advisors and debt counsellors

Questions?

  • Bumper can be used to split the cost of car repairs, servicing, MOT, warranties, and accessories. Ultimately, it is down to the retailer what Bumper can be used for so please always check with them first.

  • Unfortunately, you will not be able to use Bumper on this occasion. This is due to the credit checks we undertake. Please contact our support team if you have any questions regarding the declined application.  

  • Bumper are here to help if you cannot keep up with your monthly instalments. As soon as you feel the payments are not manageable, please contact our support team straight away. Our support team will aim to come to a mutually agreeable arrangement which is suitable for you. 

  • A temporary repayment arrangement is a reduced repayment for an agreed period. The amount and number of repayments will vary depending on individual circumstances. 

  • A new repayment arrangement is a repayment plan that has been amended from the original repayment terms.

  • We are obliged to report the status of your PayLater plan to the credit reference agency every month. If you enter a repayment arrangement with Bumper, this will be reported on your credit file due to a change in the original payment terms.  Please note, this is not classed as a late payment.

  • You can contact Bumper by the following methods to discuss your loan: 

    • Phone – 0800 612 0946 
    • Live Chat – www.bumper.co
    • Email – support@bumper.co

  • You can contact Bumper by the following methods to discuss your loan:

    • Phone – 0800 612 0946 
    • Live Chat - www.bumper.co
    • Email – support@bumper.co

  • Yes, subject to the credit checks and, you can have multiple PayLaters out at the same time.