Due to a series of unfortunate events, Meera found herself without an income, with her benefits being stopped out of the blue. Meera began to struggle paying her monthly bills, including making her repayments to Bumper.
How Bumper helped
The Bumper support team got in touch to discuss the difficulties Meera was facing.
Meera offered to pay a small token payment towards her agreement which showed willingness to pay.
The support team set up a temporary repayment arrangement to ensure Meera was able to continue to repay her Bumper agreement, whilst disputing the reason for her benefits having been stopped.
The temporary repayment arrangement came to end, and the support team contacted Meera for an update to which Meera advised that thankfully the benefits had been reinstated.
A new repayment arrangement was then put in place to spread the total outstanding balance.