Being a single parent of 3 primary school-age children with only one income, Paul needs to budget very carefully each month to keep up with the bills. Paul was hit with a number of big, unexpected, bills and began to struggle to make his final repayments to Bumper.
How Bumper helped
Upon missing a payment, the Bumper support team got in touch with Paul to understand the problem and to see what could be done to help.
Paul felt comfortable explaining his situation when the support team reached out.
The support team worked with Paul to set up a new repayment arrangement that involved repaying the final instalment over two months rather than one. Paul felt this was more manageable.