
Service Advisor of the Month: Reading in the Right Direction
Well done to Steve and the team on a stellar month for helping their customers afford repair bills with Bumper.
Steve joined the Bumper network in January this year and since then has enabled numerous happy customers to spread their repair costs interest free. He and the team at Vertu Mercedes-Benz Reading had a record-breaking month in February, growing their Bumper sales by a huge 400%!
Bumper CEO, Jack Allman, said, “Vertu Mercedes-Benz Reading have recognised the value of offering Bumper to customers to enhance the premium experience created in their dealership. As well as helping convert work, the team recognise how Bumper improves the customer experience which drives customer retention and satisfaction”.
This increased customer-satisfaction is reflected in their recent five-star Trustpilot reviews. Simon visited the site and commented on the “very good service” he received during his vehicle health check.
Congratulations Steve and the team on your top performance!

Split your car repair cost over monthly repayments interest-free.
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