>Citygate VW West London named Dealership of the Month
Citygate VW West London named Dealership of the Month
We’re very excited to announce that the Dealership of the Month award for April 2023 goes to Citygate VW West London. The win comes after a quick increase in the number of customers using Bumper’s payment options at the West London site.
Bumper’s Jack McHale met with the team to present the award.
Following a recent refresher training session with Bumper’s Business Development Consultant Islay Horton, the team on-site have implemented Bumper’s payment options into their everyday processes.
The use of a variety of Bumper payment options has increased customer satisfaction for the VW team and it’s started to show in their customers’ reviews. One VW driver said, “Fast and efficient. Great awareness of each individual client's requirements. Quick, online service checks allowing to produce and offer the most suitable financial product package.”
Of the win, Islay Horton, said, “It’s fantastic to see the refresher training from last month has paid off. The team at Citygate VW West London were extremely receptive to the training on the day and very keen to understand how different payment options can improve the customer experience.
“I’m really pleased to see they’ve hit the ground running and I’m excited to see what will follow over the next few months.”
Well done to Alex, Bobby, Clyde, Ryan, and the rest of the team on your win.