Dealership of the Month: Bowker Blackburn Drives Higher Retention of Older Vehicles

We’re pleased to announce that our latest Dealership of the Month goes to Bowker BMW & MINI Blackburn.

Since early 2024 Bowker have been using Bumper’s PayLater option to split the cost of their customers’ bills into interest-free monthly payments.

In that time, the flexible payment method has become a staple of the team’s everyday routine.

Stewart Rose, Group Service Manager, said, “Bumper has quickly become an essential part of our service team’s process, giving them confidence when presenting necessary repair work to our customers.”

The Blackburn team use Bumper’s Keyloop and Snap-On integrations to strengthen their customer offering and boost their KPIs.

“The ease of use and integration with our existing eVHC system has been invaluable”, said Rose.

"Since signing up with Bumper in February 2024 we have noticed a marked increase in our recovery rates across the group, as well as a notable increase in retention of older vehicles.

"The award is a great reflection on the value we place on offering Bumper to our customers", he continued.

Congratulations to Stewart, Kelby, Kieran, Andrew, and the whole team at Bowker BMW & MINI Blackburn!