Dealership of the Month: John Clark Audi Aberdeen

It’s with great pleasure that we announce the Dealership of the Month for October goes to John Clark Audi Aberdeen.

The team won the award for their quick adoption of Bumper’s open banking payment option – PayByBank.

The new payment option allows customers to make one-off, account-to-account payments directly from their mobile devices. Requiring the use of authentication within the customer’s banking app, Open banking significantly reduces the risk of fraud for the dealer and avoids high processing fees often associated with cards issued by third parties.

Open banking now sits alongside PayLater and PayNow, allowing Audi Aberdeen to offer a broad range of payment products no matter the customer’s needs.

Bumper’s Ricardo Fishbourne delivered the award to the winning site. He said, ‘A big congratulations to the team at John Clark Audi Aberdeen. The team have successfully integrated open banking into their everyday process, giving customers even greater payment flexibility than before.

‘Customers are looking for smarter, digital alternatives to card and the team here have really taken that on board, starting to work open banking into their everyday conversations with customers. They’ve proved themselves to have an incredible knowledge of our products, which is key when introducing a new payment option such as open banking.’

Mark Duncan, Sales Manager at Audi Aberdeen, said, ‘Open banking has really helped us receive payments from customers in a more efficient and cost-effective manner. We like how simple it is to use and our customers also appreciate its ease of use once we’ve explained it to them. Open banking is helping us reduce merchant costs on our transactions as traditional credit and debit cards carry a much higher processing cost compared to Open banking’.

Congratulations to Keith, Mark, Evelyne, Andrew, Jennifer, Juli, David and the whole team at John Clark Audi Aberdeen!