How reliable is the Hyundai Tucson, and should you buy one?

Hyundai Tucson Problems / Reliability Guide

The Hyundai Tucson has been one of the UK’s most popular crossovers for years, offering value, comfort and a generous spec list as standard. From the older diesel models to the latest hybrid and plug-in hybrid versions, it’s a strong all-rounder in its class.

But how does it fare when it comes to reliability? In this guide, we explore common Tucson issues reported by owners, along with key recalls and known faults that you should be aware of before buying.

Is the Hyundai Tucson Reliable?

Generally, yes – the Hyundai Tucson is considered one of the more reliable options in the compact SUV segment. Hyundai’s five-year unlimited mileage warranty provides peace of mind, and reliability surveys such as those from What Car? have placed the Tucson near the top of their rankings over recent years.

However, like all cars, it’s not entirely fault-free. Owners of both diesel and hybrid models have reported recurring issues with electronics, the DCT gearbox, and occasional engine sensor faults.

DCT Gearbox Jerking / Hesitation (Hybrid & PHEV Models)

Some owners of hybrid and plug-in hybrid Tucsons have reported hesitation or jerky gear changes when pulling away or during low-speed manoeuvres. This is most often linked to the dual-clutch transmission (DCT), which can struggle at lower speeds or when crawling in traffic.

In some cases, the cause of the issue is down to a flywheel fault that needs attention and can be costly if out of warranty, however, most issues are eased with a clutch recalibration at the dealership.

Faulty NOx Sensor (Diesel Models)

Common in older 1.6 and 2.0 CRDi diesel Tucsons, a failed NOx sensor can trigger the engine management light and put the car into limp mode. This is a known issue and is easily fixed, but a replacement sensor typically costs several hundred pounds, including labour to fit.

Hyundai has acknowledged this fault in certain batches and has issued Technical Service Bulletins (TSBs) for affected vehicles, although it hasn't been classed as a full recall in the UK.

To check what recalls your car has received, regardless of the model, use the .gov recall checker.

Electrical Gremlins and Infotainment Freezes

Some owners, particularly of the latest generation models with the 10.25-inch touchscreen and digital cluster, have reported infotainment system glitches. These include unresponsive touchscreens, slow navigation systems, and the display freezing entirely.

With many controls, including the sat nav and some climate controls, accessed through the screen, this can be more than just annoying. Thankfully, most of these bugs can be resolved with a software update from the dealer.

Hyundai has pushed several updates to address compatibility with Android Auto and Apple CarPlay, though it remains a point of frustration for some users.

Boot Rattle and Interior Trim Noises

Interior rattles are another relatively minor but common complaint. Some owners report squeaks or rattles from the rear seats or boot area, especially on rough roads. While this doesn’t affect performance or safety, it can be irritating over time.

Hyundai dealerships have been known to add extra foam padding or adjust boot latches to reduce noise, particularly under warranty. Thankfully, the Hyundai standard warranty is one of the best around.

Is the Hyundai Tucson Worth It?

Despite a few known niggles, the Tucson remains one of the best family SUV choices on the market. Its generous warranty, practical layout, and high standard equipment levels make it a solid buy, new or used.

The hybrid and plug-in hybrid versions offer strong fuel efficiency, and if you prefer a petrol or diesel engine, the earlier models are known for their reliability when well-maintained. Just keep in mind the potential DCT quirks and occasional electrical issues – and make sure the service history is up to date.

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Author - Joseph Law

Joseph has been writing about cars for over seven years and writing for Bumper for over two, blending his passion for automobiles with a talent for storytelling.

Joseph has written about engineering and cars for Autozilla, Komaspec, and several engineering manufacturers. When he's not writing or tinkering with one of his cars, Joseph dreams of owning an Alfa Romeo 33 Stradale.