Bumper and Keyloop have launched the next phase of their integration by adding all payment types and automatic payment reconciliation for dealers. 

Bumper’s suite of digital payment solutions is included in the enhanced integration. Pay by link, payments made on the customers’ device via SMS or email; Pay by bank, an account-to-account open banking payment method; PayLater, interest-free monthly payments; and PayPads, the all-in-one point-of-sale device bringing together all payment types in a familiar mobile terminal. 

Increased payment flexibility at the checkout improves customer satisfaction and retention. A survey of Bumper customers found 90% would return to the same dealership because Bumper was offered as a payment option and 89% said they felt less stressed. 

This new solution is a major leap forward for retailers with reconciled payments within the Keyloop platform. Designed specifically for Keyloop’s dealer management systems, automated payment reconciliation saves all areas of the business time, from the advisors in the workshop to accounts teams in the back office. 

Payments automatically reconciled across all systems mean advisors no longer need to switch between platforms, minimising the risk of miskeyed information and improving efficiency. Currently available in the UK, further payment enhancements will be rolled out across Spain, Germany, and the Netherlands in the coming months. 

Bumper Co-Founder and CCO, Jack Allman, said, "This integration marks a major milestone in our mission to simplify and enhance the payment process for automotive retailers. We're excited to bring these advanced capabilities to Keyloop's network, driving greater efficiency and customer satisfaction." 

Sebastien Fabri, Partner Director at Keyloop said, “The new enhancement to the Bumper-Keyloop integration marks a significant step towards full digitalisation of payments and reconciliation in the automotive space. Consumers today demand flexible options at the checkout and Bumper affords them this opportunity. Whether that’s Buy Now Pay Later, paying remotely via link, open banking, or instore on the PayPad, this integration is an essential tool for any customer-centric dealer.” 

For more information on how the Bumper Keyloop integration can transform your dealership contact 

Bumper and Keyloop launch major enhancement to DMS payment integration 

Millennials are the most likely car owners to use buy now, pay later (BNPL) services to cover their car repair, servicing and MoT bills.

The Millennial demographic typically covers people born between 1981-1996.

Research by Bumper, the automotive fintech payment specialist, has identified 43 as the average age of customers using BNPL, with these owners choosing to spread their costs rather than pay upfront or use credit cards.

This overall average was consistent across franchised dealers but dipped to 38 for independent workshops.

However, older Generation X owners (born between 1965-1980) are likely to use BNPL for more expensive bills. The study found 47 was the average age of buyers using deferred payments for bills costing £2,000-£4,000; 

The UK and Ireland have the youngest average users in Europe (43), followed by Spain (45), Germany (46) and the Netherlands (47). 

“When it comes to settling workshop bills, budget-conscious millennials have identified the benefits of spreading their outgoings with BNPL, rather than racking up credit card debt,” said James Jackson, CEO and co-founder of Bumper. 

“Car owners born in the early 1980s will typically be at a life stage where they have monthly mortgage or rent payments and have a young family; so choosing to spread their motoring costs, interest-free over several months, makes perfect sense. 

“Our research also shows BNPL is not restricted to Millennials as older Gen X owners are

likely to use it to cover more expensive bills,” he said. 

This year Bumper forecasts it will help car owners to fund over £460m worth of car repairs. 

Millennials most likely age group to spread car repair costs with buy now, pay later (BNPL)

Millennials: La Generación que Prefiere Reparar su Coche con "Compra Ahora, Paga Después" (BNPL)

Millennials streuen die Kosten für Autoreparaturen am ehesten mit "buy now, pay later" (BNPL)

A big congratulations to our latest Dealership of the Month, Stephen James BMW Woolwich.

The site excelled in their use of Bumper's PayLater this month splitting the cost of customers' bills into interest-free monthly instalments.

BMW Woolwich noted how Bumper's digital payment options directly contributed towards the dealership's main objectives of increased conversion and customer satisfaction.

Steven Treais, Aftersales Manager at the Woolwich branch, said, “Bumper has dramatically increased our retail profit and the convenience of spreading the cost has also improved the customer experience.”

The team have embedded PayLater into their everyday aftersales process, using the flexible payment option to split the cost of customers' VHC service work, parts, and accessories. Similarly, the sales team use PayLater to enhance the customer experience by funding value-added products.

Samuel Manford (pictured holding the award above) said, “Bumper is a great way to pay for unexpected vehicle repairs. They offer easy and interest-free forms of payment to help customers get their vehicles back on the road. Whether it's £2,000 or £5,000, Bumper saves customers time and peace of mind."

Many customers at the site use PayLater via the CitNOW integration, which allows drivers to split the cost directly from their eVHC. 

Customers took to Trustpilot to praise the use of Bumper at Stephen James. One said, “Easy to set up payment plan. Very good service at a time when needed." Another driver said, “It’s more stress-free for customers to use.”

Congratulations to Steven and the team at Stephen James BMW Woolwich.

Dealership of the Month: Stephen James Woolwich

A Tesla battery replacement costs £8,000-£20,000 in the UK. Costs vary by model, with higher-end Tesla batteries exceeding £18,000.

However, there’s more to it than one fixed number. In this article, we’ll discuss how Tesla batteries work, the cost to replace them, and even tips on prolonging their lifespan. 

How much does a Tesla replacement battery cost in the UK?

The average cost for Tesla battery replacement is between £13,000 and £20,000, depending on the vehicle model and age. 

One of the biggest factors in battery cost is the capacity; the performance versions have larger battery packs with more cells that cost more to replace.

EV batteries make up a large chunk of a car’s cost, but Teslas tend to be pricier than most due to high material and labour expenses, among other factors.

EV batteries contain costly materials like lithium, cobalt, and nickel, making them expensive—even for basic models. Tesla batteries cost even more due to vehicle complexity, much like luxury brands with higher repair costs.

Older Model S Teslas (some nearing 12 years) face rising repair costs due to limited parts availability at dealerships. Plus, with batteries buried under the car, replacement is labour-intensive and costly.

Comparing different model-specific Tesla battery costs

Want to stick with Tesla? Here’s how the different variants of each model compare. 

Tesla offers varying mileage periods for each vehicle, but generally provides an 8-year warranty across all models. Each period includes the condition that battery capacity must remain above 70%.

How often do Tesla batteries need to be replaced?

Tesla batteries barely ever need to be replaced. The company claims that the batteries last from 300,000 to 500,000 miles before you need to replace them. So, the Tesla battery cost might seem high, but most drivers will never have to pay it.

Do Tesla batteries really last 500,000 miles?

 explained that lab tests gave 80% battery retention at 500,000 miles. However, the real figure will always depend on the maintenance, usage, and charging habits. 

Can you replace a Tesla battery yourself?

No, replacing a Tesla battery yourself is not recommended. 

It requires specialised knowledge, tools, and safety measures. If the battery is replaced, Tesla’s warranty may also be voided. This is why it’s important to research ‘How much is a Tesla battery?’ when something seems to be wrong with the car.

Yes, Tesla may replace your battery for free, but only if it’s covered under warranty and the issue is due to a manufacturing defect. 

Battery replacements outside of warranty are generally at the owner’s expense—so you’ll need to know the latest Tesla replacement battery cost.

Tesla uses Lithium-Ion batteries, similar to those in laptops and phones, but on a much larger scale. These batteries store and release energy by moving lithium ions across electrodes, generating voltage.

A typical Tesla battery contains over 7,000 cells. To maintain optimal temperature, complex cooling and heating systems are used, with some Teslas using the car's air conditioning to cool the batteries.

Lithium-iron-phosphate batteries (LFP) in Teslas

Some Tesla models, like the single-motor Model Y and Model 3, use LFP batteries, which are considered safer than Lithium-Ion batteries.

LFP batteries have two distinct downsides: slightly reduced energy density, resulting in shorter range, and 

Tesla Model 3 battery replacement cost, you might want to check up on your battery to find out whether you’ll have to pay anytime soon.

Here are five quick steps you can use to check Tesla battery health:

How To Make Your Tesla Battery Last Longer

To avoid costly battery replacements, take care of your car’s battery from day one. Proper use is just as important as 

While advice can vary, here are the best tips to extend your Tesla battery’s life:

1. Regular Maintenance and Monitoring of Battery Health

To keep abreast of what habits affect the battery’s health, check in regularly with the battery monitor on your vehicle. It has great information about battery temperatures, state of charge and more. 

While supercharging stations are convenient, frequent use can harm the battery’s health. Most 

 recommend using slower household wall chargers.

It’s believed that slow charging helps retain up to 10% more battery health over 8 years compared to regular supercharging.

Temperature significantly impacts battery life, with extreme cold or heat reducing performance. 

In regions with extreme temperatures, EVs use battery cooling systems, even while parked, to prevent overheating.

Tesla offers a strong battery warranty compared to other brands, with all models covered for at least 100,000 miles or 8 years, whichever comes first.

If you intend to keep your EV for over 5 years, it is vital to check the warranty period from the manufacturer. For some comparison, Renault offers 8 years/100,000 miles, Toyota offers 15 years, and Ford only offers 3 years/60,000 miles. 

If you need to replace your Tesla or other EV’s battery, check your warranty period early, as Tesla won’t honour claims made after it expires.

How to make a battery warranty claim with Tesla UK

Contact the dealer or Tesla Centre where you purchased your car to initiate a warranty claim. 

Tesla will require details such as the purchase date, current mileage, battery capacity, and other relevant information.

Final thoughts on Tesla battery replacement

If you're considering an EV, it’s vital to ascertain what battery warranty the manufacturer gives and compare that to how long you intend to keep the car. Having to pay out of pocket for an EV battery replacement will rarely make for a cost-effective purchase!

Big battery costs aren't the only cost that comes with owning an EV!

 lets you split the cost service and repairs into monthly payments, completely interest-free.

Apply online for up to £5,000 and choose from 1,000s of trusted repairers. 

How Much Does A Tesla Battery Replacement Cost?

¿Cuánto Cuesta Sustituir la Batería de un Tesla?

Was kostet ein Batteriewechsel für mein Tesla-Modell?

Bumper’s fundraising team have successfully raised £1,400 for Ukraine’s Crisis appeal. 

Raised through the sale of raffle tickets to colleagues, family and friends, prizes were donated by Bumper’s partners. Kwik Fit, Arnold Clark, Zuto, Fyber Agency, Parkers Branded, and our guest speaker for the evening Claire Lomas all kindly donated prizes for the raffle. 

Prizes included luxury hampers, a Cloud Nine hair care set, a bottle of champagne, a gift voucher, and a Bumper-branded poncho. 

The funds will support those affected by conflict in Ukraine where the level of humanitarian need remains staggeringly high. 

Over the last two years, the conflict has caused over 10 million people to be displaced and recent shelling and cold weather conditions have increased the suffering for those still living in the conflict. 

Funds raised by Bumper will go towards funding healthcare, psychosocial support, crucial heating stations, door-to-door welfare checks, safe accommodation and power for vital services. 

Bumper’s Georgie Jackson is the head of the fundraising team. She said, “The situation in Ukraine remains as pressing as ever and we’re proud to be supporting such an important cause. 

“Thank you to everyone who purchased a ticket to our raffle, the generosity of you and the partners who donated the prizes means so much to us and without it we wouldn’t have been able to raise such an impressive amount.” 

Bumper’s fundraising team has set ambitious plans for the year ahead and hopes to raise further funds for more important causes. 

Bumper raises £1,400 for the Ukraine Crisis appeal

We're pleased to announce that our Ankara office has been awarded the prestigious 'Best Small Size Workplaces 2024' award by Great Place to Work.

The award recognises the safe and collaborative environment Bumper has always strived to create across its locations. 

What is the Best Small Size Workplaces Award?

The 'Best Small Size Workplaces' award is granted by 

 a global organisation that evaluates and recognises the best companies to work for around the world.

This award is given to companies that have demonstrated an outstanding working environment, based on trust, respect and collaboration between all team members.

To earn this recognition, award-winning companies are evaluated through anonymous employee surveys and several in-depth analyses of the workplace's practices and policies.

Achieving this recognition has been no easy task, but at Bumper we have focused our efforts on creating an environment where our team feels valued and motivated, regardless of their location.

In 2023 we achieved Great Place to Work UK and Great Place to Work Turkey certifications for our offices in London, Sheffield and Turkey, but we wanted to go further!

This year our commitment was reflected through the 'Best Small Size Workplaces' thanks to the consistency in our values. Some of the key factors that helped us achieve this recognition include:

Receiving the 'Best Small Size Workplaces 2024' award is validation that we are on the right track. This award not only distinguishes us as a leading company in creating positive workplaces but also drives us to continue to improve and adapt to the needs of our team.

In addition, this achievement has a positive impact on our reputation and helps us attract and retain high-quality talent. According to Great Place to Work studies, recognised companies tend to outperform in their industry. 

A positive work environment can increase productivity by up to 20% and reduce staff turnover by 41%, which is a great benefit to both our employees and our customers.

We are extremely proud of our Ankara office for receiving the 'Best Small Size Workplaces 2024' award. This achievement would not be possible without the effort and dedication of our hard-working and committed staff.

Bumper's Turkey Office Awarded 'Best Small Workplace' Award

Nuestra oficina en Ankara logra el 'Best Small Size Workplaces 2024'

Thurlow Nunn Luton has been crowned Bumper’s Dealership of the Month for May 2024. 

The Vauxhall site had an incredible month in May helping lots of drivers to split the cost of their repairs into interest-free monthly instalments. 

Thurlow Nunn joined the Bumper network back in 2015 and has been a committed Bumper partner; empowering drivers with flexible payment options on their repairs for almost a decade. 

The Luton-based team have integrated Bumper into their everyday process by using the Bumper plug-in on their dealer management system, Pinewood, and introducing flexible payment options early in the customer journey via their bookings team at their contact centre. 

On Trustpilot, customers expressed their approval of the Thurlow Nunn and Bumper partnership. 

One Luton customer said, “It was very much appreciated when Thurlow Nunn offered to spread the cost of my service at no extra cost”. 

Another impressed customer said, “What can I say? A great way to spread the cost of service. Just give them your details and they do the rest. 

“The service team at Thurlow Nunn complete the process, take your payment details and it’s done. It was so easy I had to double-check it had been completed”. 

Bumper Business Development Consultant for East England, Darren Gloster, visited the site to hand over their award. 

Darren said, “Congratulations to the team at Thurlow Nunn Vauxhall Luton. They’re one of our longest-standing partners on the network and this shows in their approach to interest-free monthly payments; truly recognising the importance of accommodating every need of every customer.”

Well done on your much-deserved win, team Luton! 

Thurlow Nunn Luton Awarded Dealer of the Month 

With nearly 10% of all cars on the road in 2023 being 

, it’s safe to say they are one of the fastest-growing motor trends. 

One question many have, though, is if hybrid cars cost more to maintain and run. We’ll answer all your questions in this article about hybrid 

Why Are Hybrid Cars More Expensive To Buy? 

As well as containing all the usual engine and drivetrain parts found in a petrol car, the addition of an electric motor, 

 and associated components adds to the cost. These extra components also use large amounts of expensive metals such as copper, lithium and platinum. 

Furthermore, as demand for electric cars and batteries for other devices increases, the price of these materials also increases, adding to the already high cost of purchase. 

No, hybrid cars cost no more per year to maintain than a typical petrol or diesel car. 

 is relatively maintenance-free, the batteries do not need topping up with fluid like old-style car batteries, and the motors are typically sealed for life. 

They do still need the same level of maintenance and 

How Much Do Hybrid Cars Cost to Maintain? 

Usually, hybrid cars cost around the same as a petrol or diesel car to maintain, the biggest cost factor is the brand and type of car, here are some indicative costs for maintaining your hybrid: 

Hybrid cars are very similar to regular internal combustion engine cars other than that they have an extra battery and motor to provide power, which means that their maintenance is also quite similar 

, Toyota even gives a 10 year or 150,000 mile warranty on most of its hybrid range. That said, hybrid motors and their batteries don’t need any maintenance during their lifespan. 

The brakes on a hybrid vehicle actually work less than a traditional car, as regen braking reduces some of the load on the normal braking system. The brakes still need replacing though, both 

Another system that still needs maintenance is the

, which should be replaced at the interval as specified by the manufacturer. 

Engine oil changes on hybrid vehicles are to be done at roughly the same intervals as petrol and diesel cars, typically around 10,000 miles. 

Like most modern engines, hybrids typically require fully synthetic oil that provides good lubrication with less degradation over time and heat. 

Rotating your tyres periodically is recommended to prolong the life of them, typically the front tyres wear faster than the rear as they do most of the braking. Hybrid vehicles are slightly more harsh on tyres as they tend to be heavier, but not by a noticeable amount. 

Rotating your tyres should be done in accordance with your vehicle's manual, typically around the 6,000 mile mark. 

The main selling point of many hybrid vehicles is 

, MPG figures around 60 miles to the gallon are not uncommon with modern hybrid vehicles, and this can offset the higher purchase cost. 

Depending on how much and what type of driving you do, the improvement over a traditional petrol or diesel car could be enough to justify the higher purchase price. 

Typically if you buy a new hybrid outright, it will be difficult to save money overall. This can change though, depending on your driving needs and ownership type. 

On average a driver in the UK covers 7,400 miles per year, with that being a mixture of motorway and city driving for most. As an example we’ll take a look at the 2023 Toyota Corolla, as that is available in both petrol and petrol-hybrid versions. This is assuming a fuel cost of £1.50 per litre. 

As you can see, the savings across just one year are significant, with the petrol hybrid engine costing over £420 less to fuel. However, with the purchase price of the hybrid car being over £8,000 more, it would take 20 years for the 

This example is based on an average number of miles per year, if you drive more than this, or drive a lot in the city where hybrid vehicles are more efficient, the breakeven point may be sooner. Many cars, especially hybrids are bought through workplace leasing schemes, which can work out much cheaper, more on this later. 

Whilst fuel efficiency might not achieve as much cost savings as you might expect, there are other benefits of hybrid vehicles, such as lower tax rates. Depending on the car, this could save an additional £300 per year 

Hybrid cars caused a big stir when they first came onto the market, and they have only gained in popularity, so what makes them so great? 

For long journeys, using the internal combustion engine, with its quickly filled fuel tank, removes the restraints imposed by the limited battery capacity and charging rates of an 

Conversely, having a petrol or diesel engine idling whilst sitting in traffic is very inefficient, an electric motor only uses energy when the car is moving, making hybrids great for city driving. 

Some hybrid vehicles also allow electric-only driving, combined with a plug-in hybrid system this can remove the need to fill up with petrol or diesel at all, at least when used on shorter journeys, such as a sub-20 mile commute. 

In April 2020 the government introduced the Salary Sacrifice Scheme for electric and hybrid vehicles. In short, these schemes allow you to pay for a lease on a new hybrid car before tax, effectively saving between 20% and 40% on the monthly cost. 

These schemes are not available on petrol or diesel vehicles, plus you need to be an employee of a company willing to participate. 

As we’ve seen hybrid cars can be a good bit more expensive to buy, due to the extra complexity and materials cost. In general, the hybrid version of a car is 20 - 40% more expensive than the petrol. 

Residual values are not as strong as petrol or diesel cars once the vehicle reaches 6-8 years old. This is because most manufacturers guarantee their batteries for 10 years, and secondhand buyers are wary of this. 

The MPG figures quoted above are combined, meaning they are a mix of city and motorway miles. The former is where hybrids shine, but longer journeys are not their forte. 

If the car is cruising at a constant speed for a long time without regenerative braking, the batteries will deplete, once they aren’t able to contribute much power to the wheels, the car becomes an extra heavy internal combustion engine car, reducing its efficiency significantly. 

As with all battery technology, the capacity reduces over time and eventually the lithium batteries will need to be replaced. For example, a battery for a 10 year old Toyota Prius will typically cost between £1800 - £3,000. 

For more information on hybrid battery replacement, check out

Even though hybrids and EV’s have been around for years now, some garages and mechanics are still wary of working on them. As the batteries are relatively high voltage and capable of supplying an extremely high current, care does have to be taken. 

This therefore means garages specialising in hybrids typically charge slightly more per hour, pushing up the cost of general maintenance and repairs. 

Now we’ve discussed the ins and outs of hybrid ownership, it’s clear they are not perfect for everyone, with some situations making lots of financial sense, and some being less efficient than traditional diesel or petrol cars. 

Whichever fuel type suits your needs best, be sure to consider 

 for zero-interest financing on car repairs from one of their many approved garages, giving you peace of mind and more flexibility with large repair bills. 

Alastair Shephard

Content Writer