Listers Audi Birmingham has been named the latest site to win Bumper’s Dealership of the Month following a training session, encouraging the team to be proactive in offering Bumper and maximise every opportunity. 

The Midlands site has used PayLater to empower customers to make essential repairs to their vehicles since 2018. 

To build the confidence of service advisors across the division, Listers Audi arranged an internal training session with Group Trainer, Chris Kitson. 

Focusing on how to talk about the interest-free monthly payment option with customers, the training day empowered advisors with new tools to better engage customers. 

Ed Sanders, Aftersales Manager, shared some encouraging results. 

“We've seen a noticeable uplift in recovery rates, red work sold, and parts sold per throughput – a real positive for us as a dealer,” said Sanders. 

“The training has given the relatively new team a fresh perspective, and it's been great to see their growing confidence when it comes to presenting and selling.” 

With over a 100% increase in PayLaters this month, Listers Audi Birmingham has been able to make a real impact to their local community, keeping their customers’ vehicles safe on the road. 

Tom Cox, Listers Brand Director, said, “Great results so soon after the training, well done to Ed and the whole team at Audi Birmingham for your engagement and commitment.” 

Steve Tapp, Service Manager, said, “In May, we took a proactive step to enhance the way we present Bumper’s monthly payment options to our customers. Recognising the importance of clear, transparent finance solutions, we retrained all of our staff across both Audi and Skoda.

“Previously, Bumper was often introduced only as a backup solution during objection handling. Following the training, we have now embedded Bumper into the core of our service process. The bookings team are discussing the benefits of Bumper at the time the booking is taken, in addition to the advisors presenting the option upfront at the point of the Vehicle Health Check, ensuring that customers are made fully aware of flexible monthly payment options from the very beginning. 

“This change means our customers benefit from complete clarity and choice when it comes to maintaining their vehicle, while our teams are empowered to offer a more professional, consistent, and customer-focused experience.” 

This impact has already started to show in their customer feedback, with a 4.9 out of 5 rating on Trustpilot. 

One customer said, “The Service was really good. It was a warm welcome. Dealing with Reece was great.” 

“The whole Bumper finance experience was excellent and extremely user-friendly,” said another. 

Congratulations to Ross, George, Amy, Reece, Jake, Ed, Steve, and the whole team at Listers Audi Birmingham on your win! 

New team at Listers Audi Birmingham win Dealer of the Month following Bumper training day

How well do you think you know the signs on UK roads? Let's face it, no matter your driving experience, there's bound to be a few gaps in your Highway Code knowledge. Test your skill level with our free online road signs quiz.

And there you have it, our road sign quiz! How did you do? Are you ready to get back on the road, or should you book in for a Highway Code refresher course? Pass the quiz to a friend to see if they can beat your score. Thanks for playing!

QUIZ: How many of these road signs do you know?

Hora del reto: ¿Cuántas de estas señales de tráfico conoces?

Quiz: Wie viele dieser Verkehrsschilder kennen Sie?

New government figures have revealed the areas in the UK with the highest number of road traffic casualties, with Kent, Surrey, and Birmingham topping the list. Despite a slight drop in total incidents in 2024, the number of people killed on British roads rose, prompting calls for urgent action.

Provisional estimates from the Department for Transport show that 128,375 people were injured in road traffic collisions last year, including 1,633 fatalities, a 1% increase from 2023. Worryingly, motorcyclist deaths rose by 9%, while pedestrian fatalities increased by 2%.

The figures clearly show that while overall collisions may be declining, the severity of incidents is not. Fatalities are rising among vulnerable groups like motorcyclists and pedestrians, and that should be a wake-up call for national and local policymakers.

Kent, Surrey and Birmingham have consistently high numbers of casualties, and this year’s data only reinforces the need for targeted interventions in these hotspots. These aren’t just numbers – each one represents a life impacted by road trauma.

Young drivers aged 17 to 29 remain significantly overrepresented in road casualties, while older drivers account for a disproportionate share of fatalities. Road safety campaigns must do more to address these specific demographics with education and technology.

We support tougher penalties for high-risk behaviours like drug driving and not wearing a seatbelt. But beyond punishment, we also need better infrastructure, improved driver training, and smarter in-car safety systems – especially for those just starting out behind the wheel.

According to the data, the top 10 local authorities with the most casualties were:

While the Department for Transport has committed to releasing a new Road Safety Strategy, experts stress the need for swift and bold action.

Map Reveals the UK's Worst Areas for Road Incidents

It might sound like a harmless squeak – but ignoring a high-pitched noise under your car’s bonnet could lead to hundreds of pounds in engine damage. Experts have warned that a squealing sound could signal a worn fan belt – and spraying it with WD-40 might do more harm than good.

The fan belt, also known as the auxiliary belt, is a key engine component responsible for powering everything from your alternator and cooling fan to power steering and air conditioning. Over time, the belt wears out or stretches, and one of the first signs is a telltale squeaking or chirping noise when you start the engine or accelerate.

A squeaking noise from under the bonnet is often the first sign your fan belt is wearing out or has lost tension. It’s a really common issue – but the wrong fix could end up costing you dearly.

Many drivers instinctively reach for WD-40 or other lubricants, assuming the belt just needs a bit of oil to quieten it down. But Bumper warns that this DIY quick-fix could create a far more expensive problem.

Fan belts are designed to run dry. If you spray any kind of lubricant on them, it can cause the belt to slip off the pulleys while the engine is running – and that can lead to engine overheating or damage to critical components.

In older cars, the solution may be as simple as tightening the belt with a socket wrench. However, most modern vehicles are fitted with automatic tensioners, meaning if the belt is squeaking, it's usually because it’s too worn or stretched to work properly – and should be replaced.

If your car uses an automatic tensioner and it’s still squeaking, don’t ignore it. Either the belt has had its day, or one of the components it drives – like the water pump or alternator – could be starting to fail.

The cost of replacing a worn fan belt typically ranges between £100 and £200, but if the belt snaps or slips off while driving, the cost to repair the damage could be much higher – especially if it leads to engine overheating or electrical failure.

The advice is simple: don’t ignore the squeak, and never spray oil on a fan belt.

If you hear a high-pitched squeal when starting your car or turning the wheel, it’s time to book it in – not reach for the WD-40. That sound might be annoying, but it’s your car’s way of telling you something’s wrong.

Drivers Warned Squeaking Noise Could Cost £100s – and WD-40 Might Make It Worse

Drivers are being urged to take better care of their engines – and it could be as simple as heading down the motorway now and then. Experts have warned that cautious, slow driving habits may actually be doing more harm than good, increasing the risk of engine damage caused by carbon build-up – often referred to by mechanics as “black death.”

Most motorists try to protect their cars by driving gently around town, but this can unintentionally lead to long-term problems. One of the biggest risks is the accumulation of carbon deposits, which clog internal components, reduce fuel efficiency, and can eventually lead to engine failure.

If you’re constantly driving at low speeds – especially for short journeys – your engine never gets hot enough to burn off carbon deposits. Over time, this can lead to a build-up inside your valves, pistons and exhaust system.

Known as “black death” because of its thick, dark appearance, the deposits are a by-product of unburnt fuel and poor engine circulation. Left unchecked, they can harden and cause serious damage.

In the worst-case scenario, carbon build-up can cause your engine to seize – and replacing that could cost thousands.

Thankfully, there’s a simple solution – and it doesn’t cost a penny.

Modern engines are designed to be run at higher speeds from time to time. Taking your car for a steady drive on the motorway helps heat the engine fully and allows fuel to clean and lubricate components.

Petrol, when forced through the system at higher pressure, can act as a natural solvent – cleaning valves and piston rings as it goes.

Another warning sign to look out for is white foam or froth under the oil cap, which could indicate water condensation in the engine oil, often caused by short trips where the engine doesn’t heat up properly.

If you take your oil cap off and notice a milky substance, that’s usually a sign your engine isn’t getting hot enough to burn off moisture. It’s not necessarily a serious fault, but it can lead to long-term problems if ignored.

Again, a regular long-distance drive at a steady speed can resolve the issue. When you drive at motorway speed for 45 minutes to an hour, the heat generated by the engine is enough to evaporate condensation and prevent that build-up. Keeping up with maintenance and using preventative measures like these can keep your vehicle in a better condition for longer, and hopefully save your bank balance from taking a big hit too.

Mechanics Warn Drivers to Beat Engine ‘Black Death’ with This Simple Habit

Bumper has successfully completed its Series B extension round, raising an additional £8 million in equity funding. This marks the second extension to its Series B round, bringing the total investment to £20 million.

The round attracted the continued support from leading automotive and mobility investors, including Autotech Ventures, Suzuki Global Ventures, Porsche Ventures, JLR’s InMotion Ventures and Shell Ventures.

The completion of this latest funding round coincides with Bumper marking its tenth anniversary with a refreshed corporate brand identity and the launch of an all-new website with greater functionality for both dealer partners and car owners.

Bumper will use the new funding to launch the Bumper Pro platform and AutoBI services across the UK and Europe and support strategic hiring to scale the company’s operations.

Bumper Pro enables automotive retailers to use Bumper’s direct payment solutions to reduce card transaction fees and automate back-office workflows. AutoBI, a business acquired by Bumper last year, provides real-time business intelligence tools for car retailers and OEMs.

James Jackson, Co-Founder and Chief Executive Officer of Bumper, said: “This investment is a strong vote of confidence from existing investors in our ambitious growth trajectory, long-term vision and our amazing team.

“We are now operationally profitable and on track to surpass £1 billion in gross merchandise value (GMV) in 2025, representing a tripling of our GMV year-on-year. This momentum is driven by our expanding suite of services that deliver quantifiable value to automotive retailers and OEMs.

“Ten years ago, Bumper launched as a provider of interest-free repair financing for car owners. Today, it has evolved into a comprehensive digital payments and software as a service (SaaS) platform for the automotive retailing sector, with products designed to streamline dealer operations, reduce costs and enhance customer experiences.”

Tony Rimas, Venture Partner of Autotech Ventures, said: “We first invested in Bumper in 2021, attracted by its industry-leading buy now, pay later (BNPL) product and penetration in the UK dealer sector. Since then, we have been impressed by its remarkable revenue growth in the UK and across Europe, its expanded portfolio of payment solutions and the team’s ability to execute on its ambitious plans.

“We’re delighted to support the next phase of Bumper’s growth and are particularly excited by the opportunities presented by its acquisition of AutoBI and Cocoon Payments and the rollout of the game-changing Bumper Pro platform.” 

Kaihei Takagi, Director of Suzuki Global Ventures said: "We are very excited to continue supporting Bumper’s growth, following our initial investment, in this Series B extension. As a result of Bumper’s proactive M&A growth strategy, we have been able to engage in broader strategic discussions beyond just Buy Now, Pay Later (BNPL), including areas of potential collaboration with Suzuki Motor Corporation. 

“We look forward to deepening these strategic conversations and supporting Bumper’s continued expansion across Europe, Japan and other regions."

Bumper raises £8 million in Series B extension to accelerate expansion and product rollout

When the temperature starts to climb in the summer, your car feels it too. Engines overheat. Air cons give up. And let’s not even talk about accidentally touching the metal on your seatbelt. 

Whether you're commuting or road-tripping, driving in a UK heatwave takes a bit of prep. Here are 5 tips to make your drive a little bit easier when the temps start rising. 

Driving in a heatwave can quickly go from uncomfortable to unbearable, unless you know how to keep your car (and yourself) cool.

Parking in the right spot can make a massive difference in a heatwave. Look for shade wherever you can find it: under trees, beside tall buildings – it might even be worth paying to park in a multi-storey car park. Even partial shade keeps your cabin temperature down and protects the interior from UV damage. 

No shade around? Make your own! A reflective windscreen cover can knock several degrees off your car’s internal temperature. You can also throw a towel across your steering wheel to stop it from heating up too much.

Open all the doors (or at least the front windows) and let that trapped heat escape for a minute or two. You’ll be surprised by how much cooler it feels straight away. This also gives your air con a better head start. Instead of working overtime, it can kick into action fast and more efficiently, keeping you cooler and allowing for better fuel efficiency when driving in a heatwave.

Once it starts to cool, close the window and switch the A/C to ‘Recirculation Mode’. This stops hot outside air from coming in and focuses and cools the air faster, taking less effort from the A/C and saving you fuel. This is especially important if you’re stuck in traffic or on a long drive. 

 If your car has a ‘max A/C’ button, use it to blast cool air through your car quickly. Once comfortable, dial it back to normal to stay comfortable without overworking the system. 

Are your car seats made of leather, vinyl or a dark fabric? These can absorb and trap heat especially well. And once they’re hot, they stay hot – not great if you’re driving in a heatwave. 

That’s where a cooling seat cover comes in. These handy add-ons reflect heat, improve airflow, and make your seats feel instantly cooler to the touch. Some even plug in and use fans to circulate air around your back and legs. No matter if you have a high-tech ventilated cushion or just a simple breathable mesh cover, they’re a simple, affordable way to make driving in a heatwave much more bearable.

5. Keep your fuel tank at least half full 

No one likes seeing the low fuel light, but it’s even more of an issue when driving in a heatwave. When the tank’s nearly empty, the heat can make your fuel evaporate faster, creating vapour and adding pressure on your fuel system. On top of that, your fuel pump needs to stay cool, which it does by sitting in the fuel itself. Less fuel means less cooling, which can make the pump overheat and wear out quicker. 

Before you go anywhere, give your car a few simple checks to save you from getting stuck later:

These small checks only take a few minutes but can make a big difference when driving in a heatwave, helping you keep cool and stopping small issues from turning into expensive problems.

Don’t let the heat catch you out with Bumper repair finance

If you’ve been driving in a heatwave and it’s taken a toll on your car, Bumper is here to help with simple 

. Whether it’s a blown tyre, failing air con, or unexpected engine trouble, split the repair cost into easy monthly instalments with 0% interest. Most applications are approved in minutes with a soft credit check, and you can apply online or directly with over 5,000 trusted partner garages.

There’s no exact number for when it gets too hot to drive, but when your cabin starts reaching 30°C, that’s when it can get dangerous. Keep a thermometer in your car or check the dashboard reading. If it feels too hot to function, it probably is.

What weather conditions should you not drive in?

If the outside looks like any of the following, it might be best to stay indoors: 

You can get heatstroke when driving. And it can happen faster than you think. Long journeys without proper ventilation or staying hydrated can push your body past its limit. Look out for early warning signs like: 

Top 5 tips for driving in a heatwave

If your car’s air conditioning has started to smell damp, musty, or even burnt, it could be more than just an unpleasant whiff; it might be the early sign of a serious problem. Failing to act quickly could result in a much bigger bill later down the road.

While many drivers assume a bad smell is harmless, the reality is quite different. One of the most common causes of a foul smell from your air conditioning is the build-up of mould or bacteria inside the system. This tends to happen when the system hasn’t been used for a while or hasn’t been serviced properly.

Moisture inside the unit – particularly around the evaporator coil – creates the perfect breeding ground for bacteria. Once that bacteria takes hold, every time you switch the air conditioning on, it circulates musty air through the cabin.

More concerning, however, is the presence of a burning or electrical smell, which may point to something more dangerous. That kind of odour can suggest overheating components or wiring faults. These are far more serious and shouldn’t be ignored – it’s definitely time to book in with a qualified mechanic.

If the smell is mild and not accompanied by any other warning signs, drivers can sometimes tackle it themselves. Cleaning the drain pan and evaporator coil may help reduce odours, especially if it’s simply stale air. But if the smell sticks around or worsens, don’t try to mask it – get a professional opinion before more damage is done.

Neglecting early warning signs can prove costly. Something as simple as mould can eventually damage components if left untreated. What could have been a low-cost clean-up might turn into a complete system replacement.

Often, what stops people from acting fast is the cost. We know that unexpected car repairs can cause financial strain, which is why we offer interest-free monthly payment plans. It means drivers can get their cars sorted straight away without putting it off due to cost.

The message is clear: if your air conditioning smells off, don’t ignore it. It might just need a clean – or it might be something much more serious. Either way, you’ll save money and stress by sorting it sooner rather than later.

Alastair Shephard

Content Writer